Improve UX: Add Firmware Update Links to Omi App

[skywinder]

Is your feature request related to a problem? Please describe.

Currently, the iOS Omi app displays firmware update instructions in a pop-up window, but there is no way to copy the links or open them on another device (e.g., a laptop) for downloading the necessary files. This makes the update process cumbersome, especially when the required files need to be transferred to the device via a computer.

Describe the solution you'd like
• Add a section in the app (e.g., under “Device Settings” or “Firmware Update”) with the latest firmware update links.
• Alternatively, allow users to copy links from the pop-up window.

Additional context
Below is a screenshot showing the current pop-up window, which lacks direct access to update links:

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Additionally, the firmware update instructions are spread across three different locations, each with slightly different details:
1. In the app:

omi/app/lib/utils/analytics/intercom.dart

Line 42 in d12bd39

return await intercom.displayArticle('9995941-updating-your-devkit2-firmware');

2. On Discord (most relevant and up-to-date) – Discord Link
3. In the documentation – Omi Docs

This fragmentation creates ambiguity and makes it harder to ensure all update instructions remain consistent and up to date.

Proposed Solution
• Add a dedicated section in the app (e.g., under “Device Settings” or “Firmware Update”) that includes the latest firmware update links.
• Alternatively, enable users to copy links directly from the pop-up window.
• Consolidate all update instructions into a single, centralized location (e.g., the official documentation), with links from the app and Discord pointing there.

[kodjima33]

@skywinder Петь, we are a team of 3 and super understaffed

really like your experience - any chance you could help to solve this issue? Will do Bounty + highlight in the community

[skywinder]

Hi, @kodjima33 Nik. Thank you for your response!

I truly appreciate it. I’m excited about that idea and have been exploring and doing R&D in that area myself.

I would love to contribute and see what I can accomplish on my end.

Once I have some insights, we can discuss the potential for future collaboration. I’m looking forward to it!

[mdmohsin7]

Hi @skywinder, here’s some additional information to make your work a bit easy. The article mentioned in the app is the one below. It is constantly updated to ensure it remains the most up-to-date source:
https://help.omi.me/en/articles/9995941-updating-your-devkit2-firmware

We maintain all our customer-facing guides on the Intercom Help Center. You can find more articles like this one there.
https://help.omi.me/en/

[skywinder]

@mdmohsin7 Thanks for looking into this!

1. Can we unify or sync these two pages? Who is responsible for merging or coordinating these documents?

   • Flash Device
   • Updating Your DevKit2 Firmware

2. I recommend adding a direct link to GitHub Releases and an instruction to search for "Omi_DK" to find the proper DevKit update. It was confusing at first, so including it explicitly would really help new users.

3. Also, could we bundle the latest DevKit .uf2 files with each release in the repository? That way, the full set of assets is in one place, making it more straightforward to download everything needed.

4. By the way, help.omi.me seems to be down at the moment, and the video on the Flash Device page isn’t working either. Could someone look into that?

[skywinder]

for now I implemented some of the fixes to the doc to simplify the process
#1832