Encounter a Fatal error when trying to open JHelioviewer

[WhCanI]

After installing the JHelioviewer in a Windows11 system, I try to run it and encounter the issue and the logs are as follows.
2024-06-03 10:12:41.403 [main] INFO org.helioviewer.jhv.JHelioviewer.main - JHelioviewer started with command-line options:
2024-06-03 10:12:41.436 [main] INFO org.helioviewer.jhv.JHVGlobals.getVersion - JHV/SWHV-4.6.4.11044 (amd64 Windows 11 10.0) JetBrains s.r.o. JRE 21.0.2 4.0GB 16CPU
2024-06-03 10:12:47.414 [main] SEVERE org.helioviewer.jhv.JHVInit.init - Failed to setup native libraries: CSPICE_N0067: CSPICE.furnsh: SPICE(NOSUCHFILE): [furnsh_c --> FURNSH --> ZZLDKER] The attempt to load "C:\Users\周傲天\AppData\Local\Temp\JHelioviewer-SWHV\Cache\data14925604270451067508\de432s_reduced.bsp" by the routine FURNSH failed. It could not be located.
Is this problem caused by my folder name which is Chinese?

[bogdanni]

Yes, most likely. On Windows the C library functions use "codepages" like in the times of MS-DOS and not UTF-8 like all other operating systems from this century.

Could you please try to create a user with an ASCII name and see if it works for that user.

[WhCanI]

Thanks! That works, but a little bit inconvenient to change the user account to use JHelioviewer. Looking forward to the updated one.

[bogdanni]

We had troubles in the past with non-"Western" characters, but Chinese seems to be the next level of difficulty.

A possible alternative would be C:\Windows\Temp which should exist, be writable and has a fixed ASCII name.
Although I foresee somebody with Windows installed on D: coming next.

[WhCanI]

Thanks a lot! I'd like to try it later.