When I deploy Label Studio on the server, I can access the annotation page normally on the server. However, when trying to access the server page from another computer, it keeps loading. How can I resolve this issue?

[gdw439]

Describe the bug
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To Reproduce
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1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior
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Screenshots
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Environment (please complete the following information):

• OS: [e.g. iOS]
• Label Studio Version [e.g. 0.8.0]

Additional context
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[heidi-humansignal]

Hello,

Can you please provide a little bit more of information? Are you exposing the correct ports on the server? Is the server setup to be able to expose LS url?

Thank you,
Abu

Comment by Abubakar Saad
Workflow Run

[gdw439]

my brower show as below,

and the server print as below,

(label-studio) user@ubuntu:~$ label-studio --port 12334
=> Database and media directory: /home/user/.local/share/label-studio
=> Static URL is set to: /static/
=> Database and media directory: /home/user/.local/share/label-studio
=> Static URL is set to: /static/
Read environment variables from: /home/user/.local/share/label-studio/.env
get 'SECRET_KEY' casted as '<class 'str'>' with default ''
Starting new HTTPS connection (1): pypi.org:443
https://pypi.org:443 "GET /pypi/label-studio/json HTTP/1.1" 200 33344
November 18, 2024 - 12:37:05
Django version 4.2.16, using settings 'label_studio.core.settings.label_studio'
Starting development server at http://0.0.0.0:12334/
Quit the server with CONTROL-C.

[2024-11-18 12:37:23,427] [django.server::log_message::212] [INFO] "GET / HTTP/1.1" 302 0
[2024-11-18 12:37:23,427] [django.server::log_message::212] [INFO] "GET / HTTP/1.1" 302 0
[2024-11-18 12:37:23,493] [django.server::log_message::212] [INFO] "GET /user/login/ HTTP/1.1" 200 5600
[2024-11-18 12:37:23,493] [django.server::log_message::212] [INFO] "GET /user/login/ HTTP/1.1" 200 5600
[2024-11-18 12:37:23,551] [django.server::log_message::212] [INFO] "GET /static/css/main.03e0d1342adf.css HTTP/1.1" 200 15925
[2024-11-18 12:37:23,551] [django.server::log_message::212] [INFO] "GET /static/css/main.03e0d1342adf.css HTTP/1.1" 200 15925
[2024-11-18 12:37:23,592] [django.server::log_message::212] [INFO] "GET /static/css/fonts.hellix.ad84997f14b9.css HTTP/1.1" 200 366
[2024-11-18 12:37:23,592] [django.server::log_message::212] [INFO] "GET /static/css/fonts.hellix.ad84997f14b9.css HTTP/1.1" 200 366
[2024-11-18 12:37:23,599] [django.server::log_message::212] [INFO] "GET /static/images/human_signal_logo.97adf6f9a70c.svg HTTP/1.1" 200 5248
[2024-11-18 12:37:23,599] [django.server::log_message::212] [INFO] "GET /static/images/human_signal_logo.97adf6f9a70c.svg HTTP/1.1" 200 5248
[2024-11-18 12:37:23,602] [django.server::log_message::212] [INFO] "GET /static/css/login.631a64478927.css HTTP/1.1" 200 6123
[2024-11-18 12:37:23,602] [django.server::log_message::212] [INFO] "GET /static/css/login.631a64478927.css HTTP/1.1" 200 6123
[2024-11-18 12:37:23,604] [django.server::log_message::212] [INFO] "GET /static/icons/logo-black.64a55656e13e.svg HTTP/1.1" 200 9254
[2024-11-18 12:37:23,604] [django.server::log_message::212] [INFO] "GET /static/icons/logo-black.64a55656e13e.svg HTTP/1.1" 200 9254
[2024-11-18 12:37:23,605] [django.server::log_message::212] [INFO] "GET /react-app/main.css?v=1873ab HTTP/1.1" 200 97182
[2024-11-18 12:37:23,605] [django.server::log_message::212] [INFO] "GET /react-app/main.css?v=1873ab HTTP/1.1" 200 97182

[gdw439]

Hello,

Can you please provide a little bit more of information? Are you exposing the correct ports on the server? Is the server setup to be able to expose LS url?

Thank you, Abu

Comment by Abubakar Saad
Workflow Run

I can see the webpage always loading, and the server show logger, so I guess nothing with server or port.