General updates for contact info, etc.

Author: kaylima

how-to-work-with-us/intake-procedure.md

@@ -4,11 +4,11 @@ We love making things and helping our members and clients perform acts of great
 
 **When you approach us with a project**, we'll talk about the idea as a team and review the requirements and expectations. We strongly recommend you familiarize yourself with [our process](/how-we-work/process.md) so you know what to expect. 
 
-**To get in touch** with the team, send an email to [nerds@inn.org](mailto:nerds@inn.org). Include a brief project description, what you hope to accomplish, and any timeline considerations we should know about.
+**To get in touch** with the INN Labs team, send an email to [labs@inn.org](mailto:labs@inn.org). Include a brief project description, what you hope to accomplish, and any timeline considerations we should know about.
 
 **You'll hear back from us within a week**, at which point we'll let you know whether we can work the project into our schedule and share some initial ideas about direction. We'll also provide an estimate of how long we expect the project to take and ask you a few more questions about what you're trying to create.
 
-**We will also go through the time and cost involved in building the project** We do some work for INN member organizations at no charge beyond their regular membership dues. For non-member organizations (both nonprofit and for-profit) and for INN member projects that do not meet the criteria outlined in [our member services doc](member-services.md) we offer [competitive rates](/how-to-work-with-us/consulting/consulting-rates.md) including discounted rates for INN member organizations and non-member nonprofit organizations. Please familiarize yourself with the [details of our consulting program](/how-to-work-with-us/consulting) to understand how our decision making process works and the rates we charge.
+**We will also go through the time and cost involved in building the project** For non-member organizations (both nonprofit and for-profit) and for INN member projects that do not meet the criteria outlined in [our member services doc](member-services.md) we offer competitive rates including discounted rates for INN member organizations and non-member nonprofit organizations. Please familiarize yourself with the [details of our consulting program](/how-to-work-with-us/consulting) to understand how our decision making process works.
 
 **If we can't take on the project**, we'll do our best to connect you with vendors we trust, or point you toward tools and resources that could help.
 
@@ -27,4 +27,4 @@ We want to tell this important story in a big way that sets it apart | Build us
 We want readers to know what our current top stories are     | Can you add a carousel to the homepage? ([Ahem.](http://shouldiuseacarousel.com/))  | 
 
 ### Get in touch!
-Have a product idea you'd like us to help you with? We'd love to [hear from you](mailto:nerds@inn.org).
+Have a product idea you'd like us to help you with? We'd love to [hear from you](mailto:labs@inn.org).