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Plugin Doesnt Import May June and July #229

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tomvantran opened this issue Nov 14, 2021 · 0 comments
Open

Plugin Doesnt Import May June and July #229

tomvantran opened this issue Nov 14, 2021 · 0 comments

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@tomvantran
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tomvantran commented Nov 14, 2021

Hi,
I am noticing a big problem with the plugin not importing any payment information or data between May - July. This is for all of my customers. At first, I thought it was something on my end so I went and restored my QBO data from a backup I made earlier this year (just right before I used the UCRM plugin with my QBO data). I went through the setup process for the plugin again as a new App under Intuit Developer link. Upon manually executing the plugin, it ran for about almost 10 minutes and again no payment information or data between May through July. I do see the payment information on UCRM for all my customers during those months but it just won't import to QBO. Please let me know what I need to do to get data for those months. I am not sure if others are having the same issues as well. I do have a lot of customers so this plugin is very important and a life saver.

I do see a lot of these errors but the Invoice ID of course are different each time.
[2021-11-14 7:09:05.538717] [info] Invoice ID: 1307 export failed.
[2021-11-14 7:09:05.538856] [error] Invoice ID: 1307 export failed with error It is not possible to parse QB error: Required param missing, need to supply the required value for the APIRequired parameter Line is missing in the request.

Thanks,
TT

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