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'Problem when sending code verification' #270

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Shab00 opened this issue May 29, 2024 · 2 comments
Open

'Problem when sending code verification' #270

Shab00 opened this issue May 29, 2024 · 2 comments
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@Shab00
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Shab00 commented May 29, 2024

I am unable to recieve a phone verification code when adding my UK mobile phone number. I have tried by adding a 0 at the beginning of the number and removing it but still getting an error message.

'There was a problem when sending the verification code. Try again later.'

@Shab00 Shab00 added the bug Something isn't working label May 29, 2024
@icoxfog417
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Thank you for trying to use Studio Lab! We check the phone number is 1) mobile and 2) following E.164 format. Could you please check your phone number matches this pattern?

https://studiolab.sagemaker.aws/faq

There may be several causes to this error: Make sure the number is in an E.164 format, and that it is not a VoIP or landline number. If the phone number meets those requirements but you still get the error, wait a few minutes and try again.

@MicheleMonclova
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if you can't get past this error please privately send me the number you are using here: https://pages.awscloud.com/GLOBAL_PM_PA_amazon-sagemaker_20211116_7014z000000rjq2-registration.html

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