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Implement AI Chatbot for User Assistance #148

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Sharma-Ji-21 opened this issue Feb 3, 2025 · 4 comments
Open

Implement AI Chatbot for User Assistance #148

Sharma-Ji-21 opened this issue Feb 3, 2025 · 4 comments
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@Sharma-Ji-21
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ISSUE
I’m always frustrated when users struggle to navigate the platform or find quick answers to their queries. A static FAQ section is not interactive enough, and manual support can be time-consuming. Users often need real-time assistance for troubleshooting, feature explanations, or general guidance, which is currently missing.

Solution
I would like to implement an AI-powered chatbot that provides instant, automated responses to user queries. The chatbot should:
• Be integrated within the platform for seamless interaction.
• Use Natural Language Processing (NLP) to understand and respond to user inputs effectively.
• Assist users with navigation, FAQs, troubleshooting, and general inquiries.
• Be expandable in the future for live support integration if required.

Alternatives
Manual Chat Support: Effective but requires dedicated human resources, making it less scalable.
• Predefined FAQ Section: Useful but lacks real-time interaction and adaptability.
• Third-Party Chatbot Services (e.g., ChatGPT API, Dialogflow, or Rasa): Could be considered if building a custom AI chatbot from scratch is not feasible.

@Sharma-Ji-21
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@rajutkarsh07 i want to work on this could u pls assign it to me

@niteshsaini9568
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is this issue solve ?

@niteshsaini9568
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I want to work on it.

@Sharma-Ji-21
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@niteshsaini9568 issue is solved and pr is open, I am waiting for the pr to be review

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