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Audit existing reports from Hubspot #637

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o-ram opened this issue Jan 25, 2025 · 3 comments
Closed

Audit existing reports from Hubspot #637

o-ram opened this issue Jan 25, 2025 · 3 comments
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@o-ram
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o-ram commented Jan 25, 2025

We have various reports that get auto-sent to a select group of users weekly, like the Payments Pipeline report and AM report. These need to be reviewed and updated accordingly.

@laneymangan
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laneymangan commented Feb 6, 2025

Report Name How/where does it live Purpose Intended audience
Cal-ITP CS Biweekly Highlights Report (aka Biweekly/2 week Report) SOP: Cal-ITP CS Biweekly Highlights Report2 week summary drafts This report is intended to cover Cal-ITP's progress and success in specific regions and districts and can be leveraged to garner support from legislators, inform PR, social media, op-eds, etc Lev Kushner, Jon Romano, Jeremy Dalton, Gillian Gillett, Hunter Owens, Maya Wallace, Chad Edison, James Allison, Robert Padget
Account Manager Overview HubspotAutomatically sent every Thursday Provides an overview of agencies with CRM activity within the last 7 days Account Managers, Gillian, Jeremy
Payments Pipeline Details HubspotAutomatically sent every Thursday Provides an overview of the Payments pipeline–break down of deal stages and agency details  
Quarterly CS Report OUTLINE Cal-ITP Quarterly Report: QX 2024 Provide indepth overview of latest Cal-ITP impact on riders, agencies, partners   DoH, Jim L, Gillian, Hunter, Maya, Chad E., Jeremy Dalton
Cal-ITP Benefits Metabase Provides weekly breakdowns of transactions and enrollment numbers Everyone in #benefits-general Slack channel
Customer Journey Report      

@laneymangan
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@o-ram Can I pass this to you to check what I might have missed and add/edit any information?

@o-ram
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o-ram commented Feb 12, 2025

Yep, of course!

@laneymangan laneymangan moved this from In Progress to Done in Customer Success Feb 21, 2025
@laneymangan laneymangan closed this as completed by moving to Done in Customer Success Feb 21, 2025
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