Cider doesnt play songs nor lets me check my profile (Apple Music)

[falserebirth]

Preflight Checklist

• I agree to follow the Code of Conduct that this project adheres to.
• I have searched the issue tracker for a bug report that matches the one I want to file, without success.
• I have checked that the correct behavior occurs on Apple Music Web (if applicable).
• I have verified that my issue is with a supported version and that it is with the desktop app (Support for other areas can be found in our Discord / on the appropriate repo).

How did you download Cider?

itch.io

Operating System

Windows undefined

Commit Hash

10f889bf4ed729588d6089e0e8d6bda53e0fbcf0

Build Timestamp

09/01/2025, 03:30:40

Describe the Bug

Cant hit play - start searched songs, for you mixes or playlists
Profile doesnt load (Apple Music)

Steps to Reproduce

Reopened app, still doesnt work. Deinstalled last update, didnt do anything either.

Anything else?

Clip.Cider.mp4

[cider-collective]

Hello @falserebirth 👋

We really appreciate you taking the time to report this issue, please double check your issue to make sure you are clear and concise in your description. This will help us to help you as quickly as possible.

We'd like to ask you be patient and we will get back to you as soon as we can.

In the meantime, take a look at our FAQs which may answer your question.

Thanks again and we hope you enjoy the app! 😃

[coredev-uk]

Please go to Settings > General > Apple Music and check that Language and Storefront are set to Auto.

[cider-collective]

Hello again!

We have noticed you have not replied for a while. Unfortunately, our team are not always able to get to issues as quickly as we would like. So, if you can help us out by providing the following information, we can get back to you as soon as possible:

Could you please ensure your client is as up-to-date as possible, this can be done by using the experimental release on Taproom (if possible), and using the PTB release through the in-app updater.

Then could you please let us know if the issue is still present, and if so, provide the version you are using and if any changes have been noticed since the issue was reported?

This would be a great help for us to identify issues that have been resolved.

Please aim to let us know within the next 14 days, otherwise we will close this issue.

Thanks for your help! 😃

[cider-collective]

Hello!

We have closed this issue due to inactivity. If you are still experiencing this bug in a supported version, please open a new issue with the necessary information.

Thank you for your understanding! 👋