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Cant listen to some songs #916

Closed
5 tasks done
viratkohli18-1 opened this issue Jan 20, 2025 · 4 comments
Closed
5 tasks done

Cant listen to some songs #916

viratkohli18-1 opened this issue Jan 20, 2025 · 4 comments
Labels
app: playback Issues related to playback. edge-case Is an edge case issue, not a priority. moreinfo Need more information to process the issue. pkg/frontend Issues related to the frontend. stale The issue has not been active in a while.

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@viratkohli18-1
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Preflight Checklist

  • I agree to follow the Code of Conduct that this project adheres to.
  • I have searched the issue tracker for a bug report that matches the one I want to file, without success.
  • I have confirmed that no support FAQ resolves my issue.
  • I have checked that the correct behavior occurs on Apple Music Web (if applicable).
  • I have verified that my issue is with a supported version and that it is with the desktop app (Support for other areas can be found in our Discord / on the appropriate repo).

How did you download Cider?

itch.io

Operating System

Windows

OS Version

Windows 10

Commit Hash

975905da9db2dc24b246dc90005b32417c746110

Describe the Bug

Hey so i have downloaded cider on windows 10 to listen my songs on apple music and for some reasons i cant listen to particular songs which are explicit no reason why. On my phone i can but not on the pc

Steps to Reproduce

Hey so i have downloaded cider on windows 10 to listen my songs on apple music and for some reasons i cant listen to particular songs which are explicit no reason why. On my phone i can but not on the pc

Anything else?

Hey so i have downloaded cider on windows 10 to listen my songs on apple music and for some reasons i cant listen to particular songs which are explicit no reason why. On my phone i can but not on the pc

@cider-collective
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Hello @viratkohli18-1 👋

We really appreciate you taking the time to report this issue, please double check your issue to make sure you are clear and concise in your description. This will help us to help you as quickly as possible.

We'd like to ask you be patient and we will get back to you as soon as we can.

In the meantime, take a look at our FAQs which may answer your question.

Thanks again and we hope you enjoy the app! 😃

@cryptofyre
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Hey there, could you try enabling Content Restrictions in your user settings on https://music.apple.com and setting it to Explicit?

This should resolve the issue for you that derives primarily from legal policies in your country/region.

@cryptofyre cryptofyre added edge-case Is an edge case issue, not a priority. moreinfo Need more information to process the issue. labels Jan 20, 2025
@coredev-uk coredev-uk added pkg/frontend Issues related to the frontend. app: playback Issues related to playback. and removed bug labels Jan 22, 2025
@cider-collective
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Hello again!

We have noticed you have not replied for a while. Unfortunately, our team are not always able to get to issues as quickly as we would like. So, if you can help us out by providing the following information, we can get back to you as soon as possible:

Could you please ensure your client is as up-to-date as possible, this can be done by using the experimental release on Taproom (if possible), and using the PTB release through the in-app updater.

Then could you please let us know if the issue is still present, and if so, provide the version you are using and if any changes have been noticed since the issue was reported?

This would be a great help for us to identify issues that have been resolved.

Please aim to let us know within the next 14 days, otherwise we will close this issue.

Thanks for your help! 😃

@cider-collective cider-collective bot added the stale The issue has not been active in a while. label Feb 2, 2025
@cider-collective
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Hello!

We have closed this issue due to inactivity. If you are still experiencing this bug in a supported version, please open a new issue with the necessary information.

Thank you for your understanding! 👋

@cider-collective cider-collective bot closed this as not planned Won't fix, can't repro, duplicate, stale Feb 16, 2025
@github-project-automation github-project-automation bot moved this from Backlog 📖 to Completed 🚀 in Cider - Bug Reports Feb 16, 2025
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Labels
app: playback Issues related to playback. edge-case Is an edge case issue, not a priority. moreinfo Need more information to process the issue. pkg/frontend Issues related to the frontend. stale The issue has not been active in a while.
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Status: Completed 🚀
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3 participants