Cider refuses to start

[weilderbeast]

Preflight Checklist

• I agree to follow the Code of Conduct that this project adheres to.
• I have searched the issue tracker for a bug report that matches the one I want to file, without success.
• I have confirmed that no support FAQ resolves my issue.
• I have checked that the correct behavior occurs on Apple Music Web (if applicable).
• I have verified that my issue is with a supported version and that it is with the desktop app (Support for other areas can be found in our Discord / on the appropriate repo).

How did you download Cider?

itch.io

App Information

{"version":"2.4.1","commit":"d46a15d346cc8cc7ae5dfc5ddd19808e291e9bd7","buildDate":"1717095597649","framework":"electron","isDev":"production","platform":"linux","platformFriendly":"Linux","platformVersion":"6.8.0-51-generic","arch":"x64","port":"9500","steamdeck":false,"clientVersion":"9"}

Operating System

Linux

OS Version

Linux Mint 21.3

How would you describe your issue?

Frontend

Commit Hash

d46a15d346cc8cc7ae5dfc5ddd19808e291e9bd7

Describe the Bug

App starts, and throws out this error:

Haven't used the app in a while, and haven't changed much about it.

Steps to Reproduce

i simply open the app, the error shows up immediately and nothing works

Anything else?

No response

[cider-collective]

Hello @weilderbeast 👋

We really appreciate you taking the time to report this issue, please double check your issue to make sure you are clear and concise in your description. This will help us to help you as quickly as possible.

We'd like to ask you be patient and we will get back to you as soon as we can.

In the meantime, take a look at our FAQs which may answer your question.

Thanks again and we hope you enjoy the app! 😃

[coredev-uk]

Check to make sure the app is not already running.

[cider-collective]

Hello again!

We have noticed you have not replied for a while. Unfortunately, our team are not always able to get to issues as quickly as we would like. So, if you can help us out by providing the following information, we can get back to you as soon as possible:

Could you please ensure your client is as up-to-date as possible, this can be done by using the experimental release on Taproom (if possible), and using the PTB release through the in-app updater.

Then could you please let us know if the issue is still present, and if so, provide the version you are using and if any changes have been noticed since the issue was reported?

This would be a great help for us to identify issues that have been resolved.

Please aim to let us know within the next 14 days, otherwise we will close this issue.

Thanks for your help! 😃