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[4.x]: Cannot refund amount greater than the remaining amount #3213

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philipboomy opened this issue Jul 6, 2023 · 1 comment
Open

[4.x]: Cannot refund amount greater than the remaining amount #3213

philipboomy opened this issue Jul 6, 2023 · 1 comment
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bug commerce4 Issues related to Commerce v4

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@philipboomy
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What happened?

Description

I refunded part of the order but decided to refund the remaining. It says the remaining is 3.99 and when I try to refund the remain it says this:
Cannot refund amount greater than the remaining amount

Steps to reproduce

  1. Part refund an order.
  2. Try to refund the rest.

Expected behavior

Refund the rest.

Actual behavior

Gives me a notification in the lower left corner that says: Cannot refund amount greater than the remaining amount

Craft CMS version

4.4.13

Craft Commerce version

4.2.9

PHP version

No response

Operating system and version

No response

Database type and version

No response

Image driver and version

No response

Installed plugins and versions

@philipboomy philipboomy added commerce4 Issues related to Commerce v4 bug labels Jul 6, 2023
@lukeholder
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@philipboomy Sounds like a rounding issue. Could you send your DB and composer.json to [email protected] and reference this ticket, and will will look into the fix. Also include the transaction hash for the original transaction. Thanks.

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Labels
bug commerce4 Issues related to Commerce v4
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