Shopify Product Slugs Not Updating / Re-Syncing

[sm9]

Description

Before installing the Shopify plugin, I had a section named 'Shop Entries', and these contained all my products. When updating the settings for the Shopify products for the first time, I gave them the same Product URI Format as the Shop Entries section. When I synced my products from Shopify, all the Shopify products in my Craft install have a "-2" at the end of the slug, e.g. /shop/product-name-2.

I have tried changing the Shop Entries URI format to something different to remove the clashing slugs, but that didn't change anything with the Products. I tried clicking the Shopify Sync button in case that updated the product slugs, but that didn't change anything either. Is there a way to update these Shopify product slugs at all? Thanks.

Additional info

• Craft version: 4.5.9
• PHP version: 8.0
• Database driver & version: MySQL 8
• Plugins & versions: Shopify 4.0.0

[sm9]

Just a quick follow-up on this - I noticed that the slug for each product is stored within the slug row of the craft_elements_sites table, so I tried changing the slug for one product in here, and it seemed to work okay, so I don't mind fixing this duplicate slug issue by doing the same for the rest of the products. But are there any consequences to doing this that I should be aware of? Thanks.

[lukeholder]

You can fix it in that table as long is it is unique.

I'll look into allowing edits on the front end.

[sm9]

Thanks Luke, I'll fix this in that table for now then. There's only 9 products and I'll make sure the slug is unique. It'd be great if a native way of editing this is added in the future of course, so thanks for looking into this.

[siebird]

We're running into a similar issue. We have two entries for the same Shopify product in Craft, thus giving us -2 with slugs. Not able to delete one either.

[lukeholder]

You are getting duplicate Shopify product elements? Re-sycning all from the command line doesn't fix it?

@siebird Can you send your DB dump, composer.json, composer.lock to [email protected] so we can look into this one?

Thanks.

[dyerc]

I just encountered this issue or a very similar one. I updated the slug/url handle for a product in Shopify and despite performing a full resync, Craft still displays the product on its original URL. In the admin area, the updated slug is displayed but not used by Craft to display the page