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I get logged out at random. #3845

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lampholder opened this issue Feb 27, 2025 · 2 comments
Open

I get logged out at random. #3845

lampholder opened this issue Feb 27, 2025 · 2 comments
Labels
A-Authentication O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@lampholder
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Steps to reproduce

  1. Where are you starting? What can you see?
    I'm logged into my homeserver, lant.uk, which is set up with MAS.
    Every so often when I open the app I have been logged out.
  2. What do you click?
  3. More steps…

Outcome

What did you expect?

Not to have been logged out :(

What happened instead?

Your phone model

iPhone 12 Pro

Operating system version

iOS 18.3.1

Application version

No response

Homeserver

No response

Will you send logs?

Yes
@pixlwave
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@lampholder Are you running MAS 0.13.0 or higher? That release included a fix for this issue.

@pixlwave pixlwave added X-Needs-Info This issue is blocked awaiting information from the reporter A-Authentication labels Feb 27, 2025
@lampholder
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I'm using matrix-docker-ansible-deploy to manage my setup - it looks like it's pulled in and is running ghcr.io/element-hq/matrix-authentication-service:0.14.1

@pixlwave pixlwave added S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Occasional Affects or can be seen by some users regularly or most users rarely and removed X-Needs-Info This issue is blocked awaiting information from the reporter labels Feb 28, 2025
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Labels
A-Authentication O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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@lampholder @pixlwave