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Capturing on macOS using an ultrawide monitor sometimes doesnt allow capture of entire display region #3500

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francis2054 opened this issue Feb 12, 2024 · 3 comments
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MacOS MacOS related Unconfirmed Bug The bug is not confirmed by anyone else.

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@francis2054
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Flameshot Version

Flameshot v11.0.0 (ad1bf28)
Compiled with Qt 5.15.2
darwin: 23.2.0
osx: 14.2

Installation Type

Linux, MacOS, or Windows Package manager (apt, pacman, eopkg, choco, brew, ...)

Operating System type and version

macOS Sonoma 14.2

Description

Sometimes when trying to capture a screenshot, the app only allows me to capture a leftmost part of the display, seemingly in 16:9 or 16:10 ratio, leaving the other area greyed out. (I can still capture it, but its just gray)

Steps to reproduce

Not sure how to reproduce it, it seems to happen after the device has been turned on for a while.

Screenshots or screen recordings

Here is a video showing the problem and it going away after a restart of the app.
(Sorry for the external link, but video slightly too large)
Video of issue

System Information

Im using an LG 29EA93 connected with HDMI
image

@francis2054 francis2054 added the Unconfirmed Bug The bug is not confirmed by anyone else. label Feb 12, 2024
@francis2054
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I did try looking for an existing issue open, but saw nothing that resembled my case

@tpcgold
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tpcgold commented Feb 21, 2024

seems our two issues are related:
#3505

@mmahmoudian
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It might not immediately help the situation, but having the latest Flameshot version is always advised. version v11.0.0 is two release behind.

@mmahmoudian mmahmoudian added the MacOS MacOS related label Aug 5, 2024
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Labels
MacOS MacOS related Unconfirmed Bug The bug is not confirmed by anyone else.
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