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I don't have permissions to create a new project but this is a new account? #87575

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CrowdHailer opened this issue Mar 21, 2025 · 4 comments
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@CrowdHailer
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Environment

SaaS (https://sentry.io/)

What are you trying to accomplish?

I'm trying to set up my first project

How are you getting stuck?

Image

This has occurred in the first 10 minutes of using Sentry.
I might have used this email with Sentry years ago, so is there some details in an old account that is in a bad way?

Where in the product are you?

Unknown

Link

https://eyg-labs.sentry.io/auth/login/eyg-labs/?referrer=onboarding_task

DSN

No response

Version

No response

@getsantry
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getsantry bot commented Mar 21, 2025

Assigning to @getsentry/support for routing ⏲️

@dalnoki
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dalnoki commented Mar 25, 2025

Hi @CrowdHailer, I'm honestly sorry you've run into this! I checked the org, and it seems that you were able to create the project in the meantime. I checked your account and all settings look okay from our side - please let me know if you still experience anything out of ordinary and I'll be more than happy to help!

@CrowdHailer
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yeah not happened again. so fingers crossed

@dalnoki
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dalnoki commented Mar 26, 2025

Hey @CrowdHailer thanks for getting back to me and letting me know! I'm closing this now, but please leave a comment here if you experience this again!

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