| copyright | lastupdated | keywords | subcollection | ||
|---|---|---|---|---|---|
|
2023-09-18 |
lifecycle, end of support, service availability, deprecation, product availability, product release level, extended support, terms |
overview |
{{site.data.keyword.attribute-definition-list}}
{: #services_availability}
{{site.data.keyword.cloud}} is committed to support a set of key products for extended periods. Depending on a product's release level, various levels of support, committed warranties, or service level agreements (SLAs) are available.
{: #extended_support}
The following table lists the products that {{site.data.keyword.IBM}} will not withdraw support for before the indicated date, unless a functional equivalent is provided.
| Name | Continued support through |
|---|---|
| {{site.data.keyword.appid_short}} | 2026-12-31 |
| {{site.data.keyword.cloudant}} | 2026-12-31 |
| {{site.data.keyword.openwhisk_short}} | 2026-12-31 |
| {{site.data.keyword.databases-for-postgresql}} | 2027-12-31 |
| {{site.data.keyword.dashdbshort}} | 2026-12-31 |
| {{site.data.keyword.messagehub}} | 2027-12-31 |
| {{site.data.keyword.containershort_notm}} | 2027-12-31 |
| {{site.data.keyword.objectstorageshort}} | 2026-12-31 |
| {{site.data.keyword.powerSysShort}} | 2026-12-31 |
| {: caption="Product support" caption-side="top"} |
For products that are not included in the previous table, {{site.data.keyword.IBM_notm}} will provide at least 30 days notice of its intention to discontinue or replace a generally available product. If no replacement is provided, {{site.data.keyword.IBM_notm}} will use commercially reasonable means to continue the operation and support of previously deployed instances of the product for a period of at least 12 months.
For more information about the terms of use for products, see {{site.data.keyword.Bluemix_notm}} Terms.
{: #release-levels}
Products are available in the {{site.data.keyword.cloud_notm}} catalog at various release levels, including general availability (GA), select availability, beta, or experimental. The catalog also notes deprecated products, which are at the end of their lifecycle.
- GA products are widely available for sale and delivery to customers or channels, usually across multiple geographies.
- Select availability products are production-ready, available for sale, and accessible to select customers.
- Beta products are made solely available for evaluation and testing purposes. There are no warranties, SLAs, or support provided and beta products are not intended for production use.
- Experimental products are made solely available for evaluation and testing purposes, and might be unstable or not compatible with previous versions. An experimental product can be discontinued with short notice. There are no warranties, SLAs, or support provided, and experimental products are not intended for production use.
- Deprecated products are in the process of being withdrawn from service and are eligible to be removed after the deprecation period.