Sorry, there was a problem retrieving the original document.

[dbonnell1972]

I found this as a closed issue from long ago, however, if there is still anyone having this problem I have more info. Possibly there is a fix for this. The problem seems to occur for me if I am using Google's multiple-login feature. I often have both my work and home accounts logged in simultaneously. When I suspected the multiple-login problem, I logged in as only one user, and the problem is gone.

[marshallcline]

I consistently get "Sorry, there was a problem retrieving the original document. Please try again later." whenever I am logged into multiple accounts. It works fine when I am logged in under only one account.

I get the same bad result on 3 different PCs.

All 3 PCs are running Windows 7 with latest patches installed.
All 3 PCs are using the latest version of Chrome.
All 3 PCs have all the latest patches/updates to all other software packages installed.
All 3 PCs are protected against virus, spyware, malware, and phishing.
One is a work PC, one is a home PC, and the third is a laptop.

Any hope?

[jpsullivan]

There sure is :) Unfortunately it's going to take a bit of waiting. I am working on a much more robust solution to this which will hopefully take care of this and a lot of other issues that users are having. For example, saving files to other folders, renaming, etc.

Sorry I don't have any more immediate news for you :(

[marshallcline]

Those will be awesome improvements.

I don't know if it is feasible to send around an announcement when the new
version is available, but because of these valuable creature-features, that
would be wonderful.

M

On Tue, Nov 20, 2012 at 12:22 PM, Josh Sullivan [email protected]:

There sure is :) Unfortunately it's going to take a bit of waiting. I am
working on a much more robust solution to this which will hopefully take
care of this and a lot of other issues that users are having. For example,
saving files to other folders, renaming, etc.

Sorry I don't have any more immediate news for you :(

—
Reply to this email directly or view it on GitHubhttps://github.com//issues/22#issuecomment-10566338.

[jpsullivan]

Well you can be sure to hear back from me once it's all good to go, but yeah, getting everyone's attention without obstructing the user experience will be a challenging experiment to say the least ;)

Nonetheless, expect to hear back sooner rather than later!

Best regards,
Josh