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ERR App not found #341

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MikePendo opened this issue Feb 13, 2025 · 4 comments
Open

ERR App not found #341

MikePendo opened this issue Feb 13, 2025 · 4 comments
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bug Something isn't working

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@MikePendo
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What happened?

Hi
For some reason I cant find/download the following app:
https://apps.apple.com/us/app/parachute-health-sales-reps/id1467368766?platform=ipad
The bundle id (from what I can see): com.parachutehealth.ssr
but search returns 0 and obviously what I try to download it say app not found.
(The app is in US App Store as same as my account) so I'm not sure why would that happen

Thanks a lot for help

Version

2.1.6

Relevant log output

patool search com.parachutehealth.ssr --verbose
INF apps=[] count=0
ipatool purchase -b com.parachutehealth.ssr
ERR error="app not found" success=false
@MikePendo MikePendo added the bug Something isn't working label Feb 13, 2025
@majd
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majd commented Feb 13, 2025

I am unable to reproduce the issue. Make sure you are actually authenticated with the correct account. ipatool auth info.

$ ipatool purchase -b com.parachutehealth.ssr
9:16PM INF success=true

@MikePendo
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Yes checked it and I can purchase any app but that specific app simply cause me an error:

ipatool purchase  -b com.parachutehealth.ssr --verbose
10:36PM DBG error="app not found"
10:36PM ERR error="app not found" success=false

Any idea what I can try?

@majd
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majd commented Feb 19, 2025

Most likely the app you are trying to find is not available in the store of the account you are authenticated with.

@MikePendo
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Hi
Yes I have checked that case and I am on US and the app also, a little bit strange

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