Can't start MWB service

[jsantosdias]

Microsoft PowerToys version

0.72.0

Installation method

PowerToys auto-update

Running as admin

Yes

Area(s) with issue?

Mouse Without Borders

Steps to reproduce

1 - I set up host and everything ok! Set to use as service. Everything OK!
2 - I set up client and everything ok! Works as expected!
3 - I set to use as service in client machine (so I can use in lock screen) and the first time I put option on, it after a second puts it again in off. If I try again, MWB stops working. If I restart PowerToys, it starts working, but service is off...

✔️ Expected Behavior

When I start service, it would work normnally...

❌ Actual Behavior

When I set to use as service in client machine (so I can use in lock screen):
a) the first time I put option on, it after a second puts automatticly it again in off
b) If I try again, MWB stops working. If I restart PowerToys, it starts working, but service is off...

Other Software

No response

[DingbatDev]

+1... I am seeing similar. Once configured the MWB service is present in Service Manager, but set to Manual start. When started, it will stop immediately.

[MKPang]

Same issue on all my computers. Event Viewer shows "Service stopped successfully.". Using version 0.76.2 but I had already seen it in 0.72 also.

[skeemer]

I am seeing this issue in v0.80.0. Also no errors in Event View between start and stop.

[maf-soft]

Also in v0.80.1 on my 2 Win11 computers - service immediately stops after start, but there is no information or error message. On the PC without mouse MWB just immediately stops working as soon as I enable the use of the service. Maybe also the error handling could be improved so that you can see installation status, running status and any errors.

[deanis74]

This issue is still present in v81.0. Just in case anybody was wondering.
The Event Viewer still just contains the the informational "Service stopped successfully" message, and the log file is not helpful, either.

[13:24:37.8193875] [Info] Common::Log
    05/27 13:24:37.816(1)PowerToys.MouseWithoutBorders Started!
[13:24:37.8448932] [Info] Common::Log
    05/27 13:24:37.844(1)"C:\Program Files\PowerToys\PowerToys.MouseWithoutBorders.dll" UseService

[narutosu0117]

No one can solve this problem?
This is my LOG
[2024-06-13 09:07:59.606009] [p-17704] [t-18372] [info] mouseWithoutBorders logger is initialized
[2024-06-13 09:07:59.641890] [p-17704] [t-18372] [warning] The service path is not correct. Current: "D:\PowerToys/PowerToys.MouseWithoutBordersService.exe" C:\Users\BJCT\AppData\Local Expected: "D:\PowerToys/PowerToys.MouseWithoutBordersService.exe" C:\Users\BJCT\AppData\Local
[2024-06-13 09:08:03.423845] [p-17704] [t-18372] [trace] Launching PowerToys MouseWithoutBorders process

[uxe3g7sr]

Same issue here with v0.83. Either we are doing something wrong, or the feature doesn't work. Anyone reading this thread able to actually make it work?

[QuentinJones]

Was working fine for me on v0.82 but starting having this issue after updating to v0.83.

[davehouser1]

How is this not resolved yet? @powertoys team, can someone look at this? Not working in v0.84 either.

[MKPang]

Clearly they couldn't give a damn. There are enough people here reporting this issue so it's clearly a problem!

[functionreturnfunction]

I also just started having this problem on 0.85.0. I had switched to using the service on Tuesday and things ran fine all week, and now Friday morning it stopped and I had to revert all my machines back.

[jfreiman]

I have been having this issue for the last couple builds that I'm aware of.

Is this a normal behavior? Does the Service stop running once it has started the MWB app?

[QuentinJones]

So I was messing around with running this service in debug to see what's going wrong. It looks like inside NativeMethod.cs OpenProcessToken is called with winlogon.exe as the target process. Running as my local user Marshal.GetLastWin32Error() returns error code 6, but running as administrator it returns error code 5 indicating Access is Denied. Errors from this part of the process don't appear to be getting logged. I'm not sure running as admin is the same permission set as how this process would run during an installation.

Unsure how to proceed from here, either need to match the user the process runs as for a more accurate test, or figure out how to adjust permission for OpenProcessToken to allow the operation. If anyone has any ideas on how to do that your help would be appreciated.

[dataract]

Also having problems when enabling it as a service... in W11Home 24H2

[aescientis]

I will keep an eye on this .... i also wait for a solution.

[syselement]

Same on v.0.88.0