ffprobe returned malformed data

[HCchay]

The fewer issues I have to read, the more new features I will have time to implement, so I ask that you please try these things first

• Try with the newest version from GitHub (also it might have already been fixed in latest nightly build)
• Read the documentation and FAQ, Known issues, Troubleshooting
• Search for your problem under Issues or Discussions
• This problem happens with all kinds of files that I try. For problem only with a particular file or type, use this other form instead

Operating System

Windows 10

Steps to reproduce

If you try to drag the video shown in the image into the software, you may encounter an error.

Expected behavior

ffprobe returned malformed data

Actual behavior

There should be no problem.

Share log from developer tools

app.log
_

[mifi]

this happens with all files?

[mifi]

your log file doesn't seem to capture the event when you drop this file. can you try again and submit a new log?

[HCchay]

What does the log mean?

2025-01-16T07:54:04.485Z info: Initializing config store
2025-01-16T07:54:04.698Z info: Waiting for app to become ready
2025-01-16T07:54:04.722Z info: CLI arguments { _: [] }
2025-01-16T07:54:05.907Z error: Failed to check github version API rate limit exceeded for 43.132.141.26. (But here's the good news: Authenticated requests get a higher rate limit. Check out the documentation for more details.) - https://docs.github.com/rest/overview/resources-in-the-rest-api#rate-limiting
2025-01-16T07:54:12.827Z info: ffprobe -of json -show_chapters -show_format -show_entries stream -i "C:\Users\cassiushe\Downloads\怪物猎人荒野 4080S 4K最高画质战斗帧数情况.mp4" -hide_banner
2025-01-16T07:54:49.547Z info: ffprobe -of json -show_chapters -show_format -show_entries stream -i "C:\Users\cassiushe\Downloads\怪物猎人荒野 4080S 4K最高画质战斗帧数情况.mp4" -hide_banner

[mifi]

1. open losslesscut
2. open the file
3. share the log from developer tools

[HCchay]

There is no log in file. It's only in help

[mifi]

Tools > Toggle Developer Tools -> Console