Issue with English Display on Customer Payment Page - Second Chance Email

[barist26]

Dear Team

We have noticed an issue where the payment page is displayed in English when accessed by the customer in the Second Chance Email. This behavior occurs regardless of the user's language preferences or settings.

Could you please investigate and address this issue? Let me know if you require additional details or logs.

Thank you for your support.

[Frank-Magmodules]

Thank you for bringing this issue to our attention, @barist26.
We’ll definitely investigate this further.

Wishing you a great New Year’s Eve, and we’ll follow up on this soon!

[Frank-Magmodules]

Hi There again @barist26 ,

Thanks again for reporting this issue.
We’ve looked into it but were unable to reproduce the problem.
Could you please check and confirm the following:

1.	Which versions of Mollie and Magento are you using? Are they fully up to date?
2.	How are your locale settings configured? Are the locales consistent across the default, website, and store levels?
3.	Have you configured the setting under Stores -> Configuration -> Mollie -> Advanced -> Triggers & Languages -> Language Payment Page?
•	If so, how is this setting configured on the default, website, and store levels?

This information will help us better understand the situation and provide a solution.
Thank you!

[Frank-Magmodules]

Hi @barist26,

Do you have any updates on this ticket?
We’re currently unable to reproduce the issue—are there any alternative steps we could try?

Let me know! :)