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Failed to store wallet #4403

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mhoude1966 opened this issue Jan 24, 2025 · 9 comments
Open

Failed to store wallet #4403

mhoude1966 opened this issue Jan 24, 2025 · 9 comments

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@mhoude1966
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New installation on Windows 11 LTSC and Server 2025, when I setup a new wallet, simple and/or advanced mode, I am getting the above error message.

Starting the app as administrator nor changing the paths and wallet name doesn't change anything.

I don't have any log files.

I really don't know what to do next...

Any ideas ?

Thanks

@selsta
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selsta commented Jan 24, 2025

New installation meaning nothing else is installed yet? Anything else that would be out of the ordinary with your setup?

@mhoude1966
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Two brand new installations, right after the OS install.

@selsta
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selsta commented Jan 24, 2025

Did you setup with Onedrive?

@mhoude1966
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Did you setup with Onedrive?

Nope

I even checked the permissions on the folders giving full control to everyone, nada.

@tobtoht
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tobtoht commented Jan 25, 2025

Go to Settings -> Info and check the wallet path.

Does it contain any:

  • spaces
  • non-English characters
  • characters with diacritics (e.g. é)

Edit: if you're unable to open the wallet, try creating a new wallet and check the 'Wallet location'.

@mhoude1966
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No spaces
Only English characters
No accented characters
Changed the location and wallet name
Happens with both Windows 11 LTSC and Server 2025, did not try Windows 10.

@mhoude1966
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How about a log to see why the wallet was not created instead of a generic error ?

@selsta
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selsta commented Jan 26, 2025

What happens if you enable "portable mode", does it allow you to store a wallet? You can enable it by clicking on "Change wallet mode" and selecting it under optional features.

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4 participants
@selsta @mhoude1966 @tobtoht and others