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Workflow with Slack trigger becomes unresponsive. #13435

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ZanBlayde opened this issue Feb 21, 2025 · 5 comments
Open

Workflow with Slack trigger becomes unresponsive. #13435

ZanBlayde opened this issue Feb 21, 2025 · 5 comments
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in linear Issue or PR has been created in Linear for internal review Needs Feedback Waiting for further input or clarification.

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@ZanBlayde
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Describe the problem/error/question

I have a slackbot which uses n8n as its back end brain to handle all workflow functions. Randomly the slackbot becomes unresponsive and no executions show up in the n8n logs. I've opened a ticket with slack who have been unable to find an issue on their end. Today, after the slackbot became unresponsive, I set the workflow to inactive, then active again and the slackbot became responsive again.

However, within the same workflow I have a daily scheduled trigger that cleans up a supabase table and continues to work when the slackbot is not.

What is the error message (if any)?

There are no logs available when this happens. Based on the description above, I suspect the issue might be with the slack trigger as the other trigger in the workflow continues to function. I also have a Google Appscript hitting a webhook trigger that continues to work as well.

Please share your workflow/screenshots/recording

Image

Image

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Debug info

core

  • n8nVersion: 1.75.3
  • platform: npm
  • nodeJsVersion: 20.18.2
  • database: sqlite
  • executionMode: regular
  • concurrency: 5
  • license: community

storage

  • success: all
  • error: all
  • progress: false
  • manual: true
  • binaryMode: filesystem

pruning

  • enabled: true
  • maxAge: 720 hours
  • maxCount: 25000 executions

client

  • userAgent: mozilla/5.0 (macintosh; intel mac os x 10_15_7) applewebkit/537.36 (khtml, like gecko) chrome/133.0.0.0 safari/537.36
  • isTouchDevice: false

Generated at: 2025-02-21T21:11:48.640Z}

@Joffcom
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Joffcom commented Feb 21, 2025

Hey @ZanBlayde,

We have created an internal ticket to look into this which we will be tracking as "GHC-925"

@Joffcom Joffcom added the in linear Issue or PR has been created in Linear for internal review label Feb 21, 2025
@ZanBlayde
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I'd also like to note I've experienced this same issue on cloud and self hosted.

@Joffcom
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Joffcom commented Feb 21, 2025

Hey @ZanBlayde

When it fails does Slack show an error in the app? Next time it happens can you also try and make a curl post to the url to see what is returned, there is no reason for the node to stop working if there are no changes being made so this could be tricky to track down.

@ZanBlayde
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ZanBlayde commented Feb 21, 2025 via email

@Joffcom Joffcom added the In Review We are reviewing the issue label Feb 21, 2025
@Joffcom
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Joffcom commented Feb 21, 2025

I had kind of expected Slack to show a connection error where you update the url.

@Joffcom Joffcom added Needs Feedback Waiting for further input or clarification. and removed In Review We are reviewing the issue labels Feb 21, 2025
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