empty wallet

[francis219]

Topic Type

Incorrect Balance

Detail of the issue

Good morning,
I emptied the cache of my Nervos wallet, and I have no more balance in my wallet. I can't even synchronise my wallet anymore.

I can't even connect, but in the settings there's no update to do.

thank you for your invaluable help .

bundled-ckb.log

I've copied you on the message that appears when I try to export the debug information

bundled-ckb-light-mainnet.log

No response

main.log

No response

status.log

No response

[francis219]

I received this file
neuron_debug_1729973204777.zip

[yanguoyu]

I received this file neuron_debug_1729973204777.zip

Hi, From the log, the ckb node has not been fully started, so it is restarting the node all the time, resulting in very slow synchronization. You can try to close Neuron then close all Neuron and CKB related tasks in the task manager, and then try to start Neuron. If that doesn't work, let me know.

[francis219]

Good evening, everything is in order now, thank you very much for your precious help. Joël Francis Njudja ***@***.*** 0764883615

…

________________________________ De : 严国宇 ***@***.***> Envoyé : dimanche, 27 octobre 2024 03:40 À : nervosnetwork/neuron ***@***.***> Cc : francis219 ***@***.***>; Author ***@***.***> Objet : Re: [nervosnetwork/neuron] empty wallet (Issue #3257) I received this file neuron_debug_1729973204777.zip<https://github.com/user-attachments/files/17531842/neuron_debug_1729973204777.zip> Hi, From the log, the ckb node has not been fully started, so it is restarting the node all the time, resulting in very slow synchronization. You can try to close Neuron then close all Neuron and CKB related tasks in the task manager, and then try to start Neuron. If that doesn't work, let me know. — Reply to this email directly, view it on GitHub<#3257 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BMOJOUXTAHQNON7BGIJ4GNLZ5RHDVAVCNFSM6AAAAABQVC4FDKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMZZHAYTEMRUGA>. You are receiving this because you authored the thread.Message ID: ***@***.***>