attack-tree.md

Attack Tree Analysis for uvdesk/community-skeleton

Objective: Compromise UVDesk Application by Exploiting UVDesk-Specific Weaknesses

Attack Tree Visualization

Attack Goal: Compromise UVDesk Application (using community-skeleton) [CRITICAL NODE] └───(OR)─────────────────────────────────────────────────────────────── ├─── Exploit UVDesk Specific Software Vulnerabilities [HIGH RISK PATH] [CRITICAL NODE] │ └───(OR)─────────────────────────────────────────────────── │ ├─── Exploit Vulnerabilities in Core UVDesk Modules [HIGH RISK PATH] [CRITICAL NODE] │ │ └───(OR)─────────────────────────────────────── │ │ ├─── Exploit Ticket Management Vulnerabilities [HIGH RISK PATH] │ │ │ └───(OR)─────────────────────────── │ │ │ ├─── Input Validation Flaws in Ticket Creation/Update [HIGH RISK PATH] │ │ │ │ └───(AND)────────────────── │ │ │ │ ├─── Inject malicious payload (e.g., XSS, SQLi) [HIGH RISK NODE] │ │ │ │ └─── Payload execution during ticket processing/display [HIGH RISK NODE] │ │ │ ├─── Access Control Vulnerabilities in Ticket Viewing/Modification [HIGH RISK PATH] │ │ │ │ └───(AND)────────────────── │ │ │ │ ├─── Bypass authorization checks [HIGH RISK NODE] │ │ │ │ └─── Access/modify tickets without proper permissions [HIGH RISK NODE] │ │ │ ├─── Exploit User Management Vulnerabilities [HIGH RISK PATH] │ │ │ │ └───(OR)─────────────────────────── │ │ │ │ ├─── Take over user accounts or create unauthorized admin accounts [HIGH RISK NODE] │ │ │ │ ├─── Privilege Escalation Vulnerabilities [HIGH RISK PATH] │ │ │ │ │ └───(AND)────────────────── │ │ │ │ │ ├─── Exploit flaws in role-based access control (RBAC) [HIGH RISK NODE] │ │ │ │ │ └─── Elevate privileges to admin or agent level [HIGH RISK NODE] │ │ │ │ ├─── Session Management Vulnerabilities [HIGH RISK PATH] │ │ │ │ │ └───(AND)────────────────── │ │ │ │ │ ├─── Session fixation or hijacking [HIGH RISK NODE] │ │ │ │ │ └─── Impersonate legitimate users [HIGH RISK NODE] │ │ │ ├─── Exploit Reporting/Analytics Vulnerabilities (UVDesk Reporting Features) [HIGH RISK PATH] │ │ │ │ └───(OR)─────────────────────────── │ │ │ │ ├─── SQL Injection in Reporting Queries [HIGH RISK PATH] [CRITICAL NODE] │ │ │ │ │ └───(AND)────────────────── │ │ │ │ │ ├─── Inject malicious SQL queries via reporting parameters [HIGH RISK NODE] │ │ │ │ │ └─── Extract sensitive data from the database [HIGH RISK NODE] │ │ └─── Exploit Vulnerabilities in UVDesk Dependencies (Specific to community-skeleton) [HIGH RISK PATH] [CRITICAL NODE] │ │ │ └───(OR)─────────────────────────────────────── │ │ │ ├─── Outdated or Vulnerable Symfony Framework Components [HIGH RISK PATH] [CRITICAL NODE] │ │ │ │ └───(AND)────────────────── │ │ │ │ ├─── Identify vulnerable Symfony version or components used by community-skeleton [HIGH RISK NODE] │ │ │ │ └─── Exploit known vulnerabilities in those components (e.g., using public exploits) [HIGH RISK NODE] │ │ │ ├─── Vulnerable Third-Party Libraries (Specific to community-skeleton's dependencies) [HIGH RISK PATH] │ │ │ │ └───(AND)────────────────── │ │ │ │ ├─── Identify vulnerable libraries used by community-skeleton (check composer.json, etc.) [HIGH RISK NODE] │ │ │ │ └─── Exploit known vulnerabilities in those libraries [HIGH RISK NODE] ├─── Exploit UVDesk Specific Configuration Weaknesses [HIGH RISK PATH] [CRITICAL NODE] │ └───(OR)─────────────────────────────────────────────────── │ ├─── Default Credentials or Weak Default Settings [HIGH RISK PATH] │ │ └───(AND)────────────────── │ │ ├─── Identify default credentials for admin accounts (if any exist in default setup) [HIGH RISK NODE] │ │ └─── Exploit weak default configurations (e.g., debug mode enabled in production) [HIGH RISK NODE] │ ├─── Insecure File Permissions or Misconfigurations [HIGH RISK PATH] │ │ └───(AND)────────────────── │ │ ├─── Identify misconfigured file permissions allowing unauthorized access [HIGH RISK NODE] │ │ └─── Exploit file upload vulnerabilities or gain access to sensitive files [HIGH RISK NODE] │ ├─── Exposed Sensitive Information in Configuration Files [HIGH RISK PATH] │ │ └───(AND)────────────────── │ │ ├─── Access configuration files (e.g., .env, config files) due to misconfiguration [HIGH RISK NODE] │ │ └─── Extract database credentials, API keys, or other sensitive information [HIGH RISK NODE] └─── Social Engineering Targeting UVDesk Users (Agents/Customers) [HIGH RISK PATH] └───(OR)─────────────────────────────────────────────────── ├─── Phishing Attacks Targeting Agents [HIGH RISK PATH] │ └───(AND)────────────────── │ ├─── Craft phishing emails disguised as legitimate UVDesk notifications or communications [HIGH RISK NODE] │ └─── Steal agent credentials to gain access to the application [HIGH RISK NODE]

Attack Tree Path: 1. Exploit UVDesk Specific Software Vulnerabilities [HIGH RISK PATH] [CRITICAL NODE]:

• Exploit Vulnerabilities in Core UVDesk Modules [HIGH RISK PATH] [CRITICAL NODE]:
  • Exploit Ticket Management Vulnerabilities [HIGH RISK PATH]:
    • Input Validation Flaws in Ticket Creation/Update [HIGH RISK PATH]:
      • Inject malicious payload (e.g., XSS, SQLi) [HIGH RISK NODE]:
        • Attack Vectors:
          • Cross-Site Scripting (XSS) injection in ticket fields (subject, description, comments) to execute malicious JavaScript in agent or customer browsers.
          • SQL Injection in ticket creation or update parameters to manipulate database queries and potentially extract data or modify records.
        • Payload execution during ticket processing/display [HIGH RISK NODE]:
          • Attack Vectors:
            • Triggering execution of injected XSS payloads when agents or customers view or interact with the ticket.
            • Exploiting SQL Injection to execute arbitrary SQL commands after successful injection.
      • Access Control Vulnerabilities in Ticket Viewing/Modification [HIGH RISK PATH]:
        • Bypass authorization checks [HIGH RISK NODE]:
          • Attack Vectors:
            • Manipulating URL parameters or API requests to bypass authorization checks and access tickets without proper permissions.
            • Exploiting flaws in session management or authentication to gain unauthorized access to tickets.
        • Access/modify tickets without proper permissions [HIGH RISK NODE]:
          • Attack Vectors:
            • After bypassing authorization, accessing and modifying sensitive ticket information, potentially deleting tickets or altering customer communications.
      • Exploit User Management Vulnerabilities [HIGH RISK PATH]:
        • Take over user accounts or create unauthorized admin accounts [HIGH RISK NODE]:
          • Attack Vectors:
            • Exploiting vulnerabilities in password reset functionality to take over existing user accounts, including admin accounts.
            • Bypassing registration processes to create unauthorized admin accounts.
        • Privilege Escalation Vulnerabilities [HIGH RISK PATH]:
          • Exploit flaws in role-based access control (RBAC) [HIGH RISK NODE]:
            • Attack Vectors:
              • Identifying and exploiting flaws in UVDesk's RBAC implementation to elevate privileges from a lower-level user (e.g., customer or agent) to a higher-level user (e.g., admin).
          • Elevate privileges to admin or agent level [HIGH RISK NODE]:
            • Attack Vectors:
              • After exploiting RBAC flaws, gaining admin or agent level privileges, granting full control over the application.
        • Session Management Vulnerabilities [HIGH RISK PATH]:
          • Session fixation or hijacking [HIGH RISK NODE]:
            • Attack Vectors:
              • Session fixation attacks to force a user to use a known session ID, allowing the attacker to hijack the session.
              • Session hijacking by intercepting or stealing session cookies to impersonate legitimate users.
          • Impersonate legitimate users [HIGH RISK NODE]:
            • Attack Vectors:
              • Using hijacked or fixed sessions to impersonate legitimate users, including agents or administrators, and perform actions on their behalf.
      • Exploit Reporting/Analytics Vulnerabilities (UVDesk Reporting Features) [HIGH RISK PATH] [CRITICAL NODE]:
        • SQL Injection in Reporting Queries [HIGH RISK PATH] [CRITICAL NODE]:
          • Inject malicious SQL queries via reporting parameters [HIGH RISK NODE]:
            • Attack Vectors:
              • Injecting malicious SQL code into parameters used in reporting queries to bypass input validation and directly interact with the database.
          • Extract sensitive data from the database [HIGH RISK NODE]:
            • Attack Vectors:
              • Using successful SQL Injection to extract sensitive data from the UVDesk database, including customer information, agent details, and potentially application secrets.
    • Exploit Vulnerabilities in UVDesk Dependencies (Specific to community-skeleton) [HIGH RISK PATH] [CRITICAL NODE]:
      • Outdated or Vulnerable Symfony Framework Components [HIGH RISK PATH] [CRITICAL NODE]:
        • Identify vulnerable Symfony version or components used by community-skeleton [HIGH RISK NODE]:
          • Attack Vectors:
            • Using tools to identify the Symfony version and components used by the UVDesk application.
            • Checking public vulnerability databases (e.g., CVE databases, Symfony security advisories) for known vulnerabilities in the identified versions.
        • Exploit known vulnerabilities in those components (e.g., using public exploits) [HIGH RISK NODE]:
          • Attack Vectors:
            • Utilizing publicly available exploits for identified Symfony vulnerabilities to gain Remote Code Execution (RCE) or other forms of compromise.
      • Vulnerable Third-Party Libraries (Specific to community-skeleton's dependencies) [HIGH RISK PATH]:
        • Identify vulnerable libraries used by community-skeleton (check composer.json, etc.) [HIGH RISK NODE]:
          • Attack Vectors:
            • Examining composer.json and composer.lock files to identify third-party libraries used by UVDesk.
            • Using dependency vulnerability scanning tools (e.g., composer audit, OWASP Dependency-Check) to identify known vulnerabilities in these libraries.
        • Exploit known vulnerabilities in those libraries [HIGH RISK NODE]:
          • Attack Vectors:
            • Utilizing publicly available exploits for identified vulnerabilities in third-party libraries to compromise the application.

Attack Tree Path: 2. Exploit UVDesk Specific Configuration Weaknesses [HIGH RISK PATH] [CRITICAL NODE]:

• Default Credentials or Weak Default Settings [HIGH RISK PATH]: * Identify default credentials for admin accounts (if any exist in default setup) [HIGH RISK NODE]: - Attack Vectors: - Checking documentation or online resources for default administrator credentials used in UVDesk community-skeleton. - Attempting to log in with common default credentials (e.g., admin/password, administrator/password). * Exploit weak default configurations (e.g., debug mode enabled in production) [HIGH RISK NODE]: - Attack Vectors: - Checking if debug mode is enabled in production environments, which can expose sensitive information (e.g., stack traces, configuration details). - Exploiting exposed debug endpoints or information for further reconnaissance or attacks.
  • Insecure File Permissions or Misconfigurations [HIGH RISK PATH]:
    • Identify misconfigured file permissions allowing unauthorized access [HIGH RISK NODE]:
      • Attack Vectors:
        • Using directory traversal techniques or misconfiguration exploits to access files outside of the web root.
        • Identifying files with overly permissive permissions that allow unauthorized read or write access.
    • Exploit file upload vulnerabilities or gain access to sensitive files [HIGH RISK NODE]:
      • Attack Vectors:
        • Exploiting file upload functionalities (if any) to upload malicious files (e.g., web shells) due to insecure file handling or insufficient input validation.
        • Accessing sensitive configuration files, database files, or logs due to misconfigured file permissions.
  • Exposed Sensitive Information in Configuration Files [HIGH RISK PATH]:
    • Access configuration files (e.g., .env, config files) due to misconfiguration [HIGH RISK NODE]:
      • Attack Vectors:
        • Using directory traversal vulnerabilities or misconfigurations in web server setup to access configuration files like .env or Symfony configuration files.
    • Extract database credentials, API keys, or other sensitive information [HIGH RISK NODE]:
      • Attack Vectors:
        • Reading configuration files to extract sensitive information such as database credentials, API keys, email server passwords, and other secrets.

Attack Tree Path: 3. Social Engineering Targeting UVDesk Users (Agents/Customers) [HIGH RISK PATH]:

• Phishing Attacks Targeting Agents [HIGH RISK PATH]: * Craft phishing emails disguised as legitimate UVDesk notifications or communications [HIGH RISK NODE]: - Attack Vectors: - Creating phishing emails that mimic legitimate UVDesk notifications (e.g., new ticket alerts, password reset requests) to trick agents into clicking malicious links or providing credentials. * Steal agent credentials to gain access to the application [HIGH RISK NODE]: - Attack Vectors: - Using phishing emails to redirect agents to fake login pages designed to steal their usernames and passwords. - Using other social engineering techniques to trick agents into revealing their credentials.