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An error occurred calling API. Error: Client error: `POST https://bubblebinzfranchisellc.zendesk.com/api/v2/custom_objects/service_request/records?external_id=20693` resulted in a `422 Unprocessable Entity` response:
{"error":"RecordInvalid","description":"Record validation errors","details":{"external_id":[{"description":"This externa (truncated...)
[details] {"error":"RecordInvalid","description":"Record validation errors","details":{"external_id":[{"description":"This external ID is already in use."}]}}
So I looked into the HttpClient class and check the post method there. You have the array_merge backwards I think. The $options being sent in containing 'method' => 'PATCH' is getting overridden by the POST method in the second array.
We are attempting to update custom objects following the documentation for updated by external id (https://developer.zendesk.com/api-reference/custom-data/custom-objects/custom_object_records/#set-custom-object-record-by-external-id-or-name)
However, the only way to send a PATCH method is to do something like this:
But when I try that, I'm getting this error:
So I looked into the HttpClient class and check the post method there. You have the array_merge backwards I think. The $options being sent in containing 'method' => 'PATCH' is getting overridden by the POST method in the second array.
In my local system, I modified the class and reversed it as such:
And it works perfectly fine. But I don't have a way to do that on the server because this is controlled by composer.
Can you please make this adjustment ASAP?
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