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<p style="min-height:1.5em"><strong>Summary</strong></p><p style="min-height:1.5em">As a Senior DevOps Engineer, you'll be at the forefront of ZK rollup technology, playing a crucial role in optimizing our mission-critical infrastructure. You'll work closely with our tight-knit, elite team to maintain, update, and deploy new features to Zircuit. </p><p style="min-height:1.5em">We are seeking a candidate in the UTC+12 time zone region (ideally in Australia or New Zealand) who is reliable, detail-oriented, and collaborative. The ideal candidate should excel at problem-solving and be capable of contributing to sound decision-making, even in high-pressure situations.</p><p style="min-height:1.5em">If this sounds like you, then we highly encourage you to apply!</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Expertise</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">3-5 years experience as a DevOps Engineer, SRE, or similar software engineering role</p></li><li><p style="min-height:1.5em">Fluent in English, with strong writing and speaking skills</p></li><li><p style="min-height:1.5em">Experience with and advanced knowledge of Docker</p></li><li><p style="min-height:1.5em">Advanced knowledge and hands-on experience with Terraform. Proficiency in using Terraform for infrastructure-as-code</p></li><li><p style="min-height:1.5em">Advanced knowledge of Amazon Web Services</p></li><li><p style="min-height:1.5em">Good knowledge of Kubernetes, substantial experience deploying, managing, and scaling applications with Kubernetes, and basic familiarity with ArgoCD</p></li></ul><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Nice to have - fluency in different programming languages, including Go, Rust, Python, and Javascript</p></li><li><p style="min-height:1.5em">Nice to have - hands-on experience with blockchain infrastructure, from node setup to data consumption from different providers (e.g. Infura, Alchemy, etc).</p></li><li><p style="min-height:1.5em">Nice to have - AWS Professional Certifications</p></li><li><p style="min-height:1.5em">Nice to have - experience with blockchain systems, bridges, and layer-2 solutions</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Compensation &amp; Perks</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">A competitive salary that matches your experience, plus performance bonuses and token grants</p></li><li><p style="min-height:1.5em">Work from anywhere, 100% remote, and flexible working hours</p></li><li><p style="min-height:1.5em">Generous paid time off, including maternity/paternity leave</p></li><li><p style="min-height:1.5em">Retirement/pension plan</p></li><li><p style="min-height:1.5em">Free gym membership, or any virtual alternative of your choice</p></li><li><p style="min-height:1.5em">Join all-expenses-paid retreats in exotic/exclusive locations with the team</p></li></ul>
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<h5>Zingtree</h5>
<h3>DevOps Engineer</h3>
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<a href="https://jobs.lever.co/zingtree/c6fcc571-d422-4c7e-b357-6bdde2456043" align="right" target="_blank">Apply</a>
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<details><summary>Description</summary>
<div><span style="font-size: 16px;">Zingtree is the next gen, intelligent process automation platform that reimagines customer experience operations for top Customer Support leaders. With over 500 customers, including global enterprises like Optum, Corpay, Sony, SharkNinja, and Allianz, Zingtree transforms self-service, uncovers and implements automation opportunities, and makes every customer service agent an expert.</span></div><div><br></div><div><span style="font-size: 16px;">We are looking for a </span><b style="font-size: 16px;">Mid-Level DevOps Engineer</b><span style="font-size: 16px;"> to join our growing team. In this role, you will collaborate with development, operations, and infrastructure teams to automate and streamline our processes, build and maintain tools for deployment, monitoring, and operations, and troubleshoot and resolve issues in our development and production environments.</span></div><div><span style="font-size: 16px;">Zingtree is the next gen, intelligent process automation platform that reimagines customer experience operations for top Customer Support leaders. With over 500 customers, including global enterprises like Optum, Corpay, Sony, SharkNinja, and Allianz, Zingtree transforms self-service, uncovers and implements automation opportunities, and makes every customer service agent an expert.</span></div><div><br></div><div><span style="font-size: 16px;">We are looking for a </span><b style="font-size: 16px;">Mid-Level DevOps Engineer</b><span style="font-size: 16px;"> to join our growing team. In this role, you will collaborate with development, operations, and infrastructure teams to automate and streamline our processes, build and maintain tools for deployment, monitoring, and operations, and troubleshoot and resolve issues in our development and production environments.</span></div><h3>What You'll Do</h3><li>Design, implement, and maintain CI/CD pipelines for various applications.</li><li>Automate infrastructure provisioning using Infrastructure as Code (IaC) tools such as Terraform, CloudFormation</li><li>Monitor system performance and ensure reliability, scalability, and security of infrastructure.</li><li>Collaborate with software development teams to ensure continuous integration and continuous delivery best practices.</li><li>Manage cloud-based services (AWS, GCP) and ensure optimal performance and cost-efficiency.</li><li>Troubleshoot and resolve infrastructure and application-related issues in production environments.</li><li>Work on containerization and orchestration technologies like Docker and Kubernetes.</li><li>Implement and manage monitoring and alerting tools like Prometheus, Grafana, or ELK stack.</li><li>Ensure security best practices in all aspects of DevOps processes, including automating security checks in CI/CD pipelines.</li><li>Perform system upgrades and patch management as needed.</li><li>Document infrastructure and deployment processes and ensure knowledge transfer within the team.</li><h3>About You</h3><li><b>5+ years</b> of hands-on experience in DevOps or related roles.</li><li>Solid experience with <b>CI/CD pipelines</b> and tools like Github Actions, GitLab CI, Jenkins, CircleCI, etc.</li><li>Strong knowledge of <b>cloud platforms</b> (AWS, GCP) and associated services.</li><li>Proficiency in <b>containerization</b> and <b>orchestration</b> technologies such as Docker and Kubernetes and Argo.</li><li>Experience with <b>Infrastructure as Code (IaC)</b> tools like Terraform, CloudFormation, or Ansible.</li><li>Experience with monitoring tools (e.g., Prometheus, Grafana, ELK stack).</li><li>Good understanding of <b>networking, security</b>, and <b>firewall configurations</b>.</li><li>Experience with <b>version control systems</b> like Git and an understanding of branching strategies.</li><li>Familiarity with <b>Linux</b>/Unix systems administration and shell scripting.</li><li>Knowledge of <b>scripting languages</b> (Python, Bash, etc.) for automation.</li><li>Problem-solving mindset with attention to detail and strong analytical skills.</li><h3>Nice to have</h3><li>Expertise in AWS, Kubernetes</li><li>Experience with <b>microservices architecture</b> and managing services at scale.</li><li>Familiarity with <b>serverless technologies</b>.</li><li>Knowledge of <b>security best practices</b> in DevOps, including tools for vulnerability scanning and compliance checks.</li><h3>Soft Skills</h3><li>Strong collaboration and communication skills.</li><li>Ability to work independently and within a team environment.</li><li>Comfortable working in a fast-paced, dynamic environment with shifting priorities.</li><h3>What We Offer</h3><li>Competitive Compensation - We offer fair compensation packages&nbsp;</li><li>Comprehensive Health Benefits - 100% of employee premiums and 75%-80% of dependent premiums on most health, dental, and vision insurance are covered by us</li><li>401K plans - Add to your retirement planning (no employer matching at this time)</li><li>Paid Parental Leave - Paid time off for parents to spend time with their new child</li><li>Unlimited PTO - Take the time you need to recharge and bring your best self to work&nbsp;</li><li>Flexible Remote Work - Work from anywhere</li><li>Co-Working Reimbursement - Expense up to $200 a month on co-working space</li><li>Home Office Stipend - Receive up to $500 to create a great work environment at home, and $100 a month for Internet, phone, etc.</li><h3>Zingtree's Values</h3><li><b>Lead with action: </b>We are doers. We move fast with purpose, fearlessly blaze new trails, and fail fast and learn quickly, to achieve positive outcomes for our customers and the business.&nbsp;</li><li><b>People really matter: </b>We win as a team. We care about all humans—our customers and our employees—achieving professional greatness&nbsp;and making a meaningful impact on the world.</li><li><b>Ownership leads to results:</b> When we say we’ll deliver, we deliver. We act responsibly with integrity, high standards, and hold ourselves accountable to the results of our actions.</li><li><b>Expertise creates value:</b> We are learners. We continuously build and share knowledge, invest in growing ourselves, and put expertise into action to fully realize our potential and goals.</li><li><b>Transparency builds trust: </b>We respectfully tell it as it is. We are direct, honest, and open with the information that matters, and communicate in a caring way that builds stronger trusted relationships with each other.</li>
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