Feature Twilio Live Call Routing API Region Support

Appraisals

@@ -1,5 +1,6 @@
 appraise "rails-7" do
   gem "rails", "~> 7.0.0"
+  gem "concurrent-ruby", "1.3.4"
 end
 
 appraise "rails-master" do

app/models/pager_tree/integrations/live_call_routing/twilio/v3.rb

@@ -4,6 +4,7 @@ class LiveCallRouting::Twilio::V3 < Integration
       {key: :account_sid, type: :string, default: nil},
       {key: :api_key, type: :string, default: nil},
       {key: :api_secret, type: :string, default: nil},
+      {key: :api_region, type: :string, default: "ashburn.us1"},
       {key: :force_input, type: :boolean, default: false},
       {key: :record, type: :boolean, default: false},
       {key: :record_email, type: :string, default: ""},
@@ -12,6 +13,8 @@ class LiveCallRouting::Twilio::V3 < Integration
     ]
     store_accessor :options, *OPTIONS.map { |x| x[:key] }.map(&:to_s), prefix: "option"
 
+    API_REGIONS = ["ashburn.us1", "dublin.ie1", "sydney.au1"]
+
     has_one_attached :option_connect_now_media
     has_one_attached :option_music_media
     has_one_attached :option_no_answer_media
@@ -22,6 +25,7 @@ class LiveCallRouting::Twilio::V3 < Integration
     validates :option_account_sid, presence: true
     validates :option_api_key, presence: true
     validates :option_api_secret, presence: true
+    validates :option_api_region, inclusion: {in: API_REGIONS}
     validates :option_force_input, inclusion: {in: [true, false]}
     validates :option_record, inclusion: {in: [true, false]}
     validate :validate_record_emails
@@ -30,6 +34,7 @@ class LiveCallRouting::Twilio::V3 < Integration
       self.option_account_sid ||= nil
       self.option_api_key ||= nil
       self.option_api_secret ||= nil
+      self.option_api_region ||= "ashburn.us1"
       self.option_force_input ||= false
       self.option_record ||= false
       self.option_record_email ||= ""
@@ -393,8 +398,12 @@ def _additional_datums
       ]
     end
 
+    def _api_region
+      API_REGIONS.include?(option_api_region) ? option_api_region : "ashburn.us1"
+    end
+
     def _client
-      @_client ||= ::Twilio::REST::Client.new(self.option_api_key, self.option_api_secret, self.option_account_sid)
+      @_client ||= ::Twilio::REST::Client.new(self.option_api_key, self.option_api_secret, self.option_account_sid, _api_region)
     end
 
     def _call

app/views/pager_tree/integrations/live_call_routing/twilio/v3/_form_options.html.erb

@@ -23,6 +23,12 @@
     </div>
   </div>
 
+  <div class="form-group group">
+    <%= form.label :option_api_region %>
+    <%= form.select :option_api_region, [["US1 (Ashburn)", "ashburn.us1"], ["IE1 (Dublin)", "dublin.ie1"], ["AU1 (Sydney)", "sydney.au1"]], {}, class:'form-control' %>
+    <p class="form-hint"><%== t(".option_api_region_hint_html") %></p>
+  </div>
+
   <div class="form-group group">
     <%= form.label :option_welcome_media %>
     <%= form.file_field :option_welcome_media, accept: "audio/*", class: "file:mr-4 file:py-2 file:px-4 file:rounded-full file:border-0 file:text-sm file:font-semibold file:bg-gray-50 file:text-gray-700 hover:file:bg-gray-100" %>

app/views/pager_tree/integrations/live_call_routing/twilio/v3/_show_options.html.erb

@@ -1,4 +1,4 @@
-<div class="sm:col-span-2">
+<div class="sm:col-span-1">
   <dt class="text-sm font-medium text-gray-500">
     <%= t("activerecord.attributes.pager_tree/integrations/live_call_routing/twilio/v3.option_account_sid") %>
   </dt>
@@ -11,6 +11,26 @@
   </dd>
 </div>
 
+<div class="sm:col-span-1">
+  <dt class="text-sm font-medium text-gray-500">
+    <%= t("activerecord.attributes.pager_tree/integrations/live_call_routing/twilio/v3.option_api_region") %>
+  </dt>
+  <dd class="mt-1 text-sm text-gray-900">
+    <div class="flex items-center gap-2">
+      <p class="text-sm truncate">
+        <%= 
+          case integration.option_api_region 
+          when "dublin.ie1" then "IE1 (Dublin)"
+          when "sydney.au1" then "AU1 (Sydeny)"
+          else
+            "US1 (Ashburn)"
+          end
+        %>
+      </p>
+    </div>
+  </dd>
+</div>
+
 <div class="sm:col-span-1">
   <dt class="text-sm font-medium text-gray-500">
     <%= t("activerecord.attributes.pager_tree/integrations/live_call_routing/twilio/v3.option_api_key") %>

config/locales/en.yml

@@ -78,6 +78,7 @@ en:
               option_account_sid_hint_html: "Twilio Account SID"
               option_api_key_hint_html: "Twilio API Key"
               option_api_secret_hint_html: "Twilio API Secret"
+              option_api_region_hint_html: "Twilio API Region (must match API key/secret and number configuration regions)"
               option_welcome_media_hint_html: "A <a href='https://www.twilio.com/docs/voice/twiml/play#supported-audio-file-types' target='_blank'>.mp3</a> recording that will be played first to caller (ex: \"Hello, you have reached the Devop's on-call support line.\")"
               option_please_wait_media_hint_html: "A <a href='https://www.twilio.com/docs/voice/twiml/play#supported-audio-file-types' target='_blank'>.mp3</a> recording to be played before wait music music (default: <a href='https://app.pagertree.com/audios/please-wait.mp3' target='_blank'>Please wait while you are being connected</a>)"
               option_music_media_hint_html: "A <a href='https://www.twilio.com/docs/voice/twiml/play#supported-audio-file-types' target='_blank'>.mp3</a> recording or wait music to be played while the caller waits for someone to acknowledge the alert (default: <a href='http://com.twilio.sounds.music.s3.amazonaws.com/oldDog_-_endless_goodbye_%28instr.%29.mp3' target='_blank'>Endless Goodbye</a>)"
@@ -209,6 +210,7 @@ en:
         option_account_sid: "Twilio Account SID"
         option_api_key: "Twilio API Key"
         option_api_secret: "Twilio API Secret"
+        option_api_region: "Twilio API Region"
         option_welcome_media: "Welcome Recording"
         option_please_wait_media: "Before Wait Music Recording"
         option_music_media: "Wait Music Recording"

gemfiles/rails_7.gemfile

@@ -13,6 +13,7 @@ gem "twilio-ruby", "~> 5.64"
 gem "ulid", "~> 1.3"
 gem "validate_url", "~> 1.0"
 gem "rails", "~> 7.0.0"
+gem "concurrent-ruby", "1.3.4"
 
 group :development, :test do
   gem "dotenv-rails", "~> 2.7"