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HasConflicts - Custom conflict detection for answering machine cases and client agent change cases
An attribute is added to the database for some prompts. A step is also added to the state machine to take this into account.
Issue #, if available:
Conflicts with answering machine and invalid agent-customer detection resolved as follows It is intended to fix initial conditions and it was verified in 87% of the cases. There are details but it is a good alternative.:
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